I balance courage for getting what I want with consideration for what others want. I make deposits in others’ Emotional Bank Accounts. When conflicts arise, I look for third alternatives.
7 Habits for Families
In the win-win mindset, people opt for "we" instead of "I". The goal is to cooperate and seek solutions so both parties can walk away winners. If you come to the table thinking only one person can win (win-lose), there won't be an effort to cooperate or problem solve. By the same token, if you come to the table expecting to lose (lose-win), you play the martyr and resentment builds. The principle of win-win is this: What is important to another person must be as important as the other person is to you.